Personal protective equipment (PPE)

Personal protective equipment (PPE) is a requirement of health and safety legislation. It is used to protect staff and people you care for to reduce the opportunities for spreading infections. Due to the infectious nature of Covid-19, it is important that all staff are able to access PPE and wear PPE appropriately. Please follow the national guidance on using PPE

How to order PPE

If you are a member of staff and require more information about PPE and ordering supplies, please visit the Personal Protective Equipment (PPE) – information for staff webpage.

An important reminder for care homes on ordering PPE

To help make sure organisations have the PPE they need to keep staff safe, the following emergency routes are in place (you should order via your business as usual suppliers in the first instance): 

1. DHSC PPE eCommerce Portal:

Please make sure you have registered for the portal. Please contact their Customer Service team on 0800 876 6802 who will be able to help support you with registering. 

2. NEL Emergency PPE Hub

As an extra level of resilience, our NEL Emergency PPE Hub continues to operate from Whipps Cross Hospital to help make sure you have the PPE you need (you should use the DHSC PPE eCommerce Portal as your first emergency option). 

The NEL Emergency Hub can be contacted through the PPE emergency supply email address. As part of the process a short survey monkey must be completed for your requirements to be logged.

For more information on ordering PPE, visit our north east London PPE web page or email the team at 







Updated: 27/01/2021