Services across north east London


Your GP is still available and open – initially you will be given a telephone or video consultation and this will be followed up face-to-face where this is necessary.

If you are not registered with a GP, you can find your nearest GP practice by clicking here.

Your local pharmacies are available and open – you can drop in anytime to get advice and guidance. Your pharmacist will be able to advise you on whether over the counter medication is the best solution or guide you to the best service for your needs. All of our pharmacists are following correct procedures to keep you and your family safe so don’t hesitate to

Find your nearest pharmacy by clicking here.

NHS 111 online and phone service is available – if you are worried about the health of your baby, or your child visit NHS 111 online or call 111. They are there to help determine the best course of action based on the symptoms your child is displaying and get you the care you need.

Visit the NHS 111 online service by clicking here.

A&E is still available and open – we are hearing that many parents are not taking their children to A&E leading to children being more unwell on arrival at the hospital. Please do not delay taking your child to hospital if they are seriously unwell. Call 999. Go to A&E.

For more information about what service to use by clicking here.

Mental health support services are available and open – if your child has mental health issues and needs support you can contact your local mental health services. They are offering virtual appointments and can provide the care your child needs at this difficult time.

You can find out more about the local services you can access by visiting the Young Minds website here or Kooth is an online mental wellbeing community for young people.

Immunisations are available and taking place – it is vital that children receive their vaccinations to stop the spread of preventable disease. Contact your GP to book appointments and they will advise you on where your immunisations will take place. Some immunisations will be taking place at a GP hub rather than in your normal practice to maintain the safest environment for your family and the healthcare professionals.

To find out more about the NHS vaccinations programme please click here.

Health visiting services are available and open – health visitors are still providing postnatal care for new mothers and are offering appointments, these may be online or at local community venues.

Please visit your local borough website and search for health visiting to find out about your local services.


Updated: 21/05/2020