Personal Protective Equipment (PPE) – information for health and care organisations

Personal protective equipment (PPE) is a requirement of health and safety legislation. It is used to protect staff and people you care for to reduce the opportunities for spreading infections. Due to the infectious nature of Covid-19, it is important that all staff are able to access PPE and wear PPE appropriately. Please follow the national guidance on using PPE

Ordering PPE

The steps for ordering PPE are as follows:

  1. Step 1 – For all those registered with the Department of Health and Social Care emergency PPE Portal, this service will continue to provide emergency PPE, centrally funded, until March 2022 (at least). Here is a link to all the latest information and quantities available via the portal. PPE portal: how to order COVID-19 personal protective equipment (PPE) - GOV.UK ( The customer service team are also available on 0800 876 6802 if you have questions about using the PPE Portal (7am-7pm, 7 days a week).
  2. Step 2 - Ordering PPE via Supply Chain is on hold. However, you are able to order via your BAU suppliers i.e., wholesalers, healthcare providers etc. This is at your own cost.
  3. Step 3 – Reaching out to local organisations for emergency support, in the form of Mutual Aid. Or you can contact the London Regional Team by email to arrange Mutual Aid from elsewhere in London.
  4. Step 4 – In the unlikely event that you are unable to obtain PPE via Steps 1-3, please contact our procurement team via email at for further advice.

Updated: 02/08/2021